Hair Fairy Shipping and Returns

Domestic Shipping

Domestic orders are shipped via USPS Priority and First Class Mail. Orders are shipped within 3 business days and take 2-3 days for delivery starting at a flat rate of $4.95. You will receive an email confirming when your order was shipped along with a tracking number.  

International Shipping

We ship to Canada, the United Kingdom and Ireland!  All orders ship USPS. Please allow at least 14 days for delivery. Orders cannot be tracked.  Customers are responsible for paying duties and taxes.  

Free shipping

All orders shipped to Washington state addresses are shipped for free. 

All orders over $80 are shipped for free. 

If you want to ship to another country, please email is at hello@tanglefreedreams.com and we'll see what we can do!

Returns

We want you to love sleeping on her Hair Fairy. If you don't, please return the pillowcase and Harriet with the original packaging within 14 days of your order. We will refund your money minus the shipping within 5 to 7 business days of receiving the returned product. Please email us at returns@tanglefreedreams.com. 

Please consider using a trackable shipping service or purchasing shipping insurance. If your order gets lost in transit and we don't receive it, we can't issue a refund.